Privacy policy
What personal data we process when you visit agentica.work, when you write to us and when you interact with our brands’ Instagram and Facebook accounts. This is the notice required by Article 13 of Regulation (EU) 2016/679 (GDPR).
Effective 9 October 2026.
Who the controller is
The data controller is Agentica S.r.l.s. (in formation), Vicolo San Giovanni 19, 39100 Bolzano (BZ), Italy, represented by Christian Contarino.
The VAT number and the REA number will be listed here after registration in the Companies Register.
For privacy matters write to privacy@agentica.work. For everything else: info@agentica.work.
The website
agentica.work uses no cookies, no scripts, no analytics and no forms. You do not have to give us any data to read it.
The site is served by Cloudflare. To deliver the pages and protect them from abuse, Cloudflare processes technical data such as your IP address and the information your browser sends with every request.
- Data
- IP address and technical request data
- Why
- to deliver the site and protect it
- Legal basis
- legitimate interest in keeping the site available and secure (Art. 6(1)(f) GDPR)
- How long
- technical logs up to 30 days
When you write to us
If you write to an @agentica.work address, we use your address, your name and what you write to answer you. Email runs on Google Workspace.
- Data
- email address, name, content of the message
- Why
- to answer you; if you ask for a service, to prepare a proposal or a contract
- Legal basis
- legitimate interest in answering people who write to us (Art. 6(1)(f)); pre-contractual steps or contract when you ask for a service (Art. 6(1)(b))
- How long
- up to 12 months after the last exchange; if a contract follows, for as long as the law requires for accounting and tax records
The Meta app «Agentica» and our social accounts
We use the Meta app «Agentica» and its Instagram app «Agentica-IG» only to manage our brands’ Instagram and Facebook accounts: Agentica, PodPilot, Enrosa, Rendiconto, Studio Calmo.
With these apps we publish posts, read the accounts’ insights, and receive the messages and comments sent to those accounts so that we can answer them. We publish through a Postiz instance we run ourselves and through APITools, an internal Agentica tool.
The apps do not offer login with Facebook or Instagram to the public. We do not sell data.
- Data
- Instagram or Facebook username and ID, public profile name and picture, text of the messages and comments you send to our accounts, date and time
- Source
- Meta, when you write to or comment on one of our accounts
- Why
- to read and answer messages and comments, and to manage our accounts
- Legal basis
- legitimate interest in answering people who write to our accounts (Art. 6(1)(f)); pre-contractual steps or contract when you ask for a service (Art. 6(1)(b))
- How long
- up to 12 months after the last interaction
Meta is an independent controller of the data it processes on its platforms. For that processing, Meta’s privacy policy applies.
Who receives the data
We do not sell data. Apart from us, only our infrastructure providers process it:
- Cloudflare — network and Workers that serve the site;
- Hetzner — servers in the European Union;
- Google Workspace — email.
Cloudflare and Google are US companies, as is Meta for its platforms. When data reaches the United States, the transfer relies on the EU-US adequacy decision (EU-US Data Privacy Framework) and, where needed, on the European Commission’s standard contractual clauses.
Your rights
You can ask us at any time to:
- access your data;
- correct it (rectification);
- erase it;
- restrict its processing;
- receive it in a machine-readable format (portability);
- object to processing based on legitimate interest.
Write to privacy@agentica.work: we answer within one month. For data that came from Instagram and Facebook there is also the data deletion page.
You can lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali (garanteprivacy.it).
Other things to know
You are not required to give us any data: if you do not write to us or interact with our accounts, we only receive the technical data of your visit.
We do not take decisions based solely on automated processing, including profiling, that produce legal effects concerning you.
If this policy changes, we update this page and the date at the top.